BerylMartin makes its ordering process as simple and as painless as possible.
We have a full service art and graphic design staff, who can accommodate any of your needs. If you have a special request please include it in the special instructions box when you are personalizing your tribute. If more explanation is needed or specific questions please do not hesitate to contact us.
Your shipping costs come straight from UPS. We recommend to our customers to try and get your order in as soon as possible so you have the option to select cheaper shipping methods. We understand that our customers are usually working within a tight window at a very difficult time, however, placing your order one day earlier can save you over 50% in shipping costs!
There are cases where we can consolidate your order to save some shipping, if this is the case we will credit you the shipping amount saved.
Monday thru Friday, if all components of the order (i.e. photographs and text) have been received by 12 noon your local time, the order will ship that evening.
Saturday, if all components of the order (i.e. photographs and text) have been received by 10 a.m. CDT, the order will ship that day.
We work hard to make sure all of our customers are satisfied. If you are past the deadline, but still need an order rushed out we still may be able to do it! Please contact customer service at 877-369-5433 or contact BerylMartin anytime at 877-369-5433 or email@example.com as soon as possible to see if we are able to.
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BerylMartin is dedicated to creating the perfect tribute for your loved one. The proofing process helps us make sure you have a final tribute free of errors and mistakes. We have the option to waive the proof however, we recommend our customers to receive and quickly look over the proof if you have the time.
We work hard to get a fully personalized tribute in and out the door in sometimes as little as a 6 hour time window! The reason we have such a small 30 minute return deadline is so we can ensure that it will get shipped the same day. If we do not receive your accepted proof in time we will still work diligently to try to ship it the same day, we just cannot guarantee it.
The photographs you provide make all the difference when creating your tribute. Here are some scanning tips:
File Formats - We accept jpg, jpeg, png, bmp, pdf - 10MB maximum size per file.
The main thing to keep in mind: the better the quality and higher the DPI/resolution of the images you provide, the more beautiful the tribute will be!